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I am 48 years old and married to Nette. We have a beautiful 13-year old daughter named Amanda.

I live in Alphen aan den Rijn, Netherlands

For the past 19 years I've been working for Ordina, one of the major IT companies in the Netherlands. Through Ordina, I've worked for many different customers, in many different roles. Starting as a junior programmer, I've developed myself till my current role as management consultant. I am specialized in IT Service Management, with a strong focus on people, quality management and demand/supply management (directing IT).

Service Management is more than a job, it's a passion. That's why I founded sites like ITIL4Free and The Knowledge House (currently under development).

Of course you can find me at LinkedIn


If you wish to contact me, please send me an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .